Texts & Calls Not Sent/Received

Newbie

Texts & Calls Not Sent/Received

I am on my 2nd phone with Boost Mobile. I activated a refurbished Galaxy S6 the first week of January and I realized calls, texts and voicemails were randomly not going through and/or coming in to me. I spoke with tech support 3 times and reset the device and it still didn't work. I ordered a cheap android to get me through while the S6 was being switched through the warranty co. (I didn't get insurance) and the same is happening to the cheap andriod. I work in sales so it's quite frustrating. Has anyone else had this problem? I switched from Virgin to Boost to get an affordable S6 and now I'm wondering if you really do get what you pay for. Any feedback is appreciated. Thank you!

5 REPLIES 5
Agent

Re: Texts & Calls Not Sent/Received

That doesn’t sound good at all. So sorry about this, @aageorge22. Can you private message us your phone number so we can investigate further?

Newbie

Re: Texts & Calls Not Sent/Received

PM sent. Thank you!

Groupie

Re: Texts & Calls Not Sent/Received

My text do not work

Groupie

Re: Texts & Calls Not Sent/Received

Free Can I get a free month of service
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Agent

Re: Texts & Calls Not Sent/Received

Hey there, Renaeing20! So sorry for the trouble. We'd be happy to help you. What seems to be the problem with your text messages?