I am on my 2nd phone with Boost Mobile. I activated a refurbished Galaxy S6 the first week of January and I realized calls, texts and voicemails were randomly not going through and/or coming in to me. I spoke with tech support 3 times and reset the device and it still didn't work. I ordered a cheap android to get me through while the S6 was being switched through the warranty co. (I didn't get insurance) and the same is happening to the cheap andriod. I work in sales so it's quite frustrating. Has anyone else had this problem? I switched from Virgin to Boost to get an affordable S6 and now I'm wondering if you really do get what you pay for. Any feedback is appreciated. Thank you!
That doesn’t sound good at all. So sorry about this, @aageorge22. Can you private message us your phone number so we can investigate further?
Hey there, Renaeing20! So sorry for the trouble. We'd be happy to help you. What seems to be the problem with your text messages?