SOLVED: Can not send pictures

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Groupie

SOLVED: Can not send pictures

For the past week or so, I have not been able to send pictures. My sister gets my pictures but when I try to send pictures to my boyfriend, it says "Not delivered" in read with a red exclamation point beside the picture. (I have an iPhone 6).  Anyone else having this issue? I don't want to continue to have this phone service if I can't continue doing the same things I've been doing on my phone. (My phone is up to date also). 

30 REPLIES 30
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Accomplice

Okay.. see ya when I git back
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Accomplice

if doesnt work then idk - boost can help you over the phone also but thats what fixed mine - im assuming you didnt switch from iphone to android right?

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Agent

Hi there, @les29swallows! Sorry to know you're experiencing inconveniences with your phone. If updating PRL and Profile doesn't work. Please try these steps:

 

1. Turn Wi-Fi off and Mobile Data on - Settings > Wi-Fi > Off - Settings > Data Usage > Mobile Data > On
2. Check signal strength (3 bars, or 60% is recommended)
3. From the dial pad enter ##72786# (press "ok" when prompted. For HTC devices, press MENU>RESET)
4. The cellphone is going to update the Profile and the PRL and reboot automatically. That should take about 3 minutes, and then calls and data services should work.

 

~Nosh_CxUx

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Accomplice

It's amazing what we put ourselves through... I had added an SMS I used to use and enjoyed for a long time... Unfortunately it was messing up my system... I got it from the Google Store... I deleted it and the original SMS/MMS is working just fine now... I want to express my thankx for everybody's help and input... Something to remember for the next person who's having a similar problem... Just another way to mess up when you don't know what you're doing !!!
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Newbie

good morning,

I can't recieve or send pictures also my apps won't let me send anything. I have a samsung galaxy s8

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Hey there, rprovau! Can you please send me a private message with your phone number and PIN, alongside your current address?

 

To send me a private message, please click on my username and select to send private message.

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Newbie

OMG THANK YOU. No one knew what was going on and this just saved my day!!!
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Groupie

I just changed my number I have lg stylo4 and I can't send picture messages
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Agent

Sorry to hear that, TiffanyE31. Please send us a private message with the account phone number and pin code.

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Groupie

I tried both of these and they didn’t work. I got the iphone 11 last november and before that I had the iphone 6 and was able to send pictures to my family who have androids but since I switched phones it hasn’t worked. Plz help me