SOLVED: Can not send pictures

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Groupie

SOLVED: Can not send pictures

For the past week or so, I have not been able to send pictures. My sister gets my pictures but when I try to send pictures to my boyfriend, it says "Not delivered" in read with a red exclamation point beside the picture. (I have an iPhone 6).  Anyone else having this issue? I don't want to continue to have this phone service if I can't continue doing the same things I've been doing on my phone. (My phone is up to date also). 

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Agent

Hi, @scott1819! Thanks for sending us the information. We'll continue assisting you through private message.

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Accomplice

I have an Android Dawn so this solution does not help me, but, just like Rossy C's boyfriend, I cannot send receive picture text. I did try to go to settings, both phone and text, but could not see a place to turn "on" or "off" SMS or "MMS". I CAN send texts and it sends via SMS... however... when I try to send a picture it wants to send it via MMS and doesn't... I hope you, or somebody can help me with this.
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Accomplice

what fixed my problem is going to settings and updating profile and prl and restarting phone - - i have noticed i cannot send pics when connected to wifi though so when i send a pic i have to connect to boost service

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@les29swallows
I understand your concern. Could you let us know the zip code where this happens? - E.J.

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Accomplice

I cannot send MMS even when not hooked up to Wi-Fi... new at this so I don't know what PRL is.. sorry.. also, tried restarting phone.
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Accomplice

My 37323.. it used to send/receive pics... Then one day, couple weeks back, or so, it didn't
Accomplice

i meant i cant send mms when connected to wifi - has to be connected to boost service - go to settings, then to system update then click on update prl and when thats done then click update profile.  I spent almost 2 fulls days with boost trying to troubleshoot and nothing fixed the problem and i went to a boost store and thats what the guy did on my phone and totally fixed the problem.

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Accomplice

37323
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Accomplice

Okay, just updated prl and profile, and it didn't work... Do I need to restart phone?
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Accomplice

yea and make sure not connected to wifi and restart