Phone call & text history

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Phone call & text history

So why does my own number show up as my incoming instead of the real number of the person who is actually calling?
18 REPLIES
Enthusiast

Re: Phone call & text history

 
Agent

Re: Phone call & text history

Hello @churtunderwood. Transaction history does not display phone numbers for incoming calls, in keeping with FCC privacy regulations.

Enthusiast

Re: Phone call & text history

Last mouth

Re: Phone call & text history

What do u go to to get the call history
Agent

Re: Phone call & text history

Hello. You are able to view your call history on your online account under call history. You are also able to view the calls on your device call log if you have not delete them. Victor21

Re: Phone call & text history

Who does my history show incoming text from my own number when I wasnt texting at that particular time? EX: Text history shows my number and says incoming text at 1;27. But I wasnt recieving or sending texts at that time?

Agent

Re: Phone call & text history

@Curioustalker. Thanks for reaching out to us. Keep in mind that due to due to privacy and security, on your transaction history will only show your phone number whenever you receive an incoming message or calls. Have you experienced this issue in the past?

 

~JoyP.

~ Joy P.
Groupie

Re: Phone call & text history

Why cant I see all of my text history
Agent

Re: Phone call & text history

Hello @Bass. You will be able to see the transactions of the last 60 days.