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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Not getting texts alerts

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Groupie

Not getting texts alerts

I switched from T-Mobile to boost and now I don't recieve any of my text alerts from my online banking. I also don't recieve other alerts that I use to get. How do I fix this? I have text alerts set up on my accounts for a reason. 

 

 

8 REPLIES 8
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Agent

Re: Not getting texts alerts

Sorry to hear that you're having issues. Can you please send us a private message with your phone number and pin to verify?

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Groupie

Re: Not getting texts alerts

How do I private message

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Agent

Re: Not getting texts alerts

You can click on a Boost Mobile agent's profile and choose the option "Send this user a private message".

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Groupie

Re: Not getting texts alerts

Having the same problem with my bank app my wife is able to get the text messages from the bank app but I’m not able too
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Groupie

Re: Not getting texts alerts

Having the same problem please help
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Groupie

Re: Not getting texts alerts

Having same problem please help me
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Re: Not getting texts alerts

Hey there, dkham! I apologize for the inconvenience at this time. Can you please send me a private message with your phone number and PIN?

 

To send me a private message, please click on my username and select to send a private message.

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Groupie

Re: Not getting texts alerts

Just private messaged you