New sim won’t send texts

[Mdove87]

I received a sim for my phone and everything works good but let me send texts without putting in airplane mode and switching back to normal. I get the failed to send message.

[Victor21]

Hi there Mdove87. Thank you for contacting us. Does this occurs with every number that you try texting? Victor21

[Mdove87]

If I text someone with an iPhone it does not

[Victor21]

Understood. Please send us a private message with your phone number and pin code and we will look intl this further. 

[Mdove87]

I’m new to all this how do I do that

[Victor21]

Hi. Please tab on the representatives name and it will give you the option to send a private message. Victor21