I have been texting my friend with the same plan since 2014 without any issues, and she's international from Colombia but also has an iPhone and we use iMessage without a problem. I switched to my iPhone6s around 2018 sometime. But very recently (about a week ago), randomly some of my messages to her have been turning green and then I received this text from boost
"BSTFreeMsg Text message not sent due to low balance. Recharge account. To find Re-Boost Location from handset go to Web then Re-Boost Locator"
This has never happened before and I'm on an unlimited plan. I tried to contact someone from Boost and they claimed I needed to get on add on, when again, I have been messaging her since 2014 without any problem so I shouldn't just randomly be having to be getting add ons for an issue that's never happened before and goes back to normal after a while. It happens randomly and then goes back to normal. It's getting very frustrating and annoying, I need help on how to resolve this.
So sorry to hear that, hassan0705. Let's do some investigating. Is this issue happening at a specific location or multiple ones? When the problem happens, have you checked if the data service works?
It's happened when I'm at home on wifi, out with just using my data, etc. It happens randomly without any warning and it's currently happening right now. I have checked multiple times, and the boost people I have chatted with have also checked my data coverage and it's never been an issue. This just started to happen about a week ago, and there's no explanation for it and it's incredibly frustrating.
That specific number mainly, but it has happened when texting someone else with an iPhone too. I mainly text that number so it happens mainly with that specific number.