I can't seem to get any help ordering a stylo 6 with the boostup! Promo. Call the number on the website because it keeps saying my address is not valid. And when I got through they asked me all kinds of questions then wanted me to pay the whole amount, not the $1 down and $12 payments. I have been with boost for almost 10 years and never thought of changing carriers before. Tried to go to the help online chat and there is no chat icon to click. I need an agent to contact me.
Sorry to hear that, Palmerd44. Unfortunately, we don't process orders through this channel. You can visit a Boost Mobile store to purchase the phone. Here https://www.boostmobile.com/#!/store/ you can find the nearest Boost Mobile store.
But you could find out why it says my address is invalid and help fix it. I have been at the address for 4 years now. What good is a promotion when you cant use it. And I have ordered phones before and never had this issue.
We understand. The address is verified and passed by the system, we can't make any changes. Please send us a private message with the account phone number, pin code and address so we can verify it.
Hi I have another order to cancel I forgot to mention last time it’s order number ek-bepp-**** if u could cancel the order it was submitted within a hour ago. If u could place a case and Provdied a case I’d number or cancel it asap. Thank you