Cannot send MMS texts with pictures or video

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Groupie

Cannot send MMS texts with pictures or video

I just activated my boost service a week ago, and since then i cannot send texts with pictures or video. My phone is a Galaxy S10 that I purchased online unlocked. I have tried soft resetting the phone, reseting my networks, none of that has helped.

 

Regular text only texts will go through, I can receive texts with pictures and videos. The only thing that does not work is sending texts with pictures or video. I get the error message "Network Failed."

 

I already called customer service and they couldn't help me unless I had another number. Who has multiple phone numbers these days?

 

Help!

41 REPLIES 41
Groupie

So far so good...looks like this worked.  I;m crossing my fingers.

 

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Agent

@brunade I see. We're glad to hear that. Get back to us if you need further assistance. We remain at your service.