I just activated my boost service a week ago, and since then i cannot send texts with pictures or video. My phone is a Galaxy S10 that I purchased online unlocked. I have tried soft resetting the phone, reseting my networks, none of that has helped.
Regular text only texts will go through, I can receive texts with pictures and videos. The only thing that does not work is sending texts with pictures or video. I get the error message "Network Failed."
I already called customer service and they couldn't help me unless I had another number. Who has multiple phone numbers these days?
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I'm having the same issue. Suddenly my phone will say it cannot find my MMS server so I can't send or receive images. This just started within the last week. I looked at the other suggestions, but I can't try them because Data Roaming and Access Point Names are greyed out.
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".
I have the same problem and the same phone. Went to our Boost store today.and they said my account has been moved to the “new network” and no mms messaging sorry, will need to buy a new phone to fix it.
Then, move me back to the old network. Husband’s phone hasn't been moved yet and still works fine.
This is not acceptable. i do not need a new phone, and if this isnt rectified and I am forced to buy a new phone, we will move carriers.
The internet is full of questions about Boost and the texting failures, and it makes me think it is something they do to increase phone sales. I am livid.