Hi there, Marshaa! Definitely want to look into this for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
@U_1969: Thanks for the info. Here are the steps:
To delete text history:
1. Tap a conversation.
2. Tap the Delete icon (upper-right).
3. Select a message(s) A message is selected when a check mark is present.
4. Tap Delete (located lower-right).
5. Tap Delete to confirm.
To delete call history:
1. From a Home screen, tap Phone (located in the lower-left).
2. From the Recent tab, tap the Menu icon (located in the upper right).
3. Tap Clear all.
4. From the Clear prompt, tap CLEAR.
If you have any other question or request, feel free to let us know. We're here to help!