we had trouble processing your iccid

Highlighted
Accomplice

we had trouble processing your iccid

Swapping a phone on my account,

I can enter the IMEI but when entering the SIM I get the error "we had trouble processing your iccid"
I bought a boost mobile SIM card activation kit that came with 3 sim cards.  all 3 numbers give me this error.

1 REPLY 1
Highlighted
Agent

Hello doxshund. Thanks for reaching out to us. We want to help. Please, send us a Private Message that includes your number, PIN, SIM card #s and phone's DEC, ESN or IMEI #, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message".  Thanks! ~AmyM25

~AmyM25