My phone was lost or stolen about a week ago. I have received a new one that I purchased on the boostmobile website. I blocked my account until I had the new phone. Now I go to "Swap Device: Unsuspend my accound and help me activate a new device on my acount"
It prompts me to type in the MEID number which works. Then it asks to make sure the ICCID number is correct which it is. I hit"Next" then it gives me message at the top in red "Cannot find the subscription info for subscriber"
Please help! I've been without a phone long enough.