"Something Went Wrong" when trying to activate my A20

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Newbie

"Something Went Wrong" when trying to activate my A20

I have gone through the steps to activate my new A20.  After I enter the serial number and ICCID number for the extended SIM card, I get a message on the screen that says "Something Went Wrong, and try again later."   How can I get my phone activated?

 

Thanks

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