pre owned samsung refurbished s8+ came with screen burn in

Newbie

pre owned samsung refurbished s8+ came with screen burn in

I had ordered a phone through the refurbished store on boost's website and upon turning it on, I see an orange background of whoever had it before me of their keyboard. about halfway up the screen, and some menu options at the top of the screen. 
Since it just arrived today, and i ordered it almost a week ago, would this be eligible for some sort of return for a new one by any chance? 

Was just wondering if there's anything I'm able to do about this. I don't think the phone itself is even covered under Samsung warranty anymore either.

1 REPLY 1
Agent

Re: pre owned samsung refurbished s8+ came with screen burn in

Hello, daelono. Sorry to hear that you been experiencing this. Can you please send us a private message so we can assist you?