i posted on this topic a few days ago and have still been tryign to fix this issue with no success. i am now about to miss a final exam because of thsi and am at my wits end. i have full service bars on my phone and access to wifi and despite this, i cannot send or recieve calls or texts and i cannot use the internet or apps when i dont have access to wifi. i have tried factory resetting my phone, my sim card has not received water or impact damage, i have followed all the steps for making sure that my service is turned on, i have been informed that i have full coverage in my area. i still cannot get service. i desperately need ot be able to use my phone right now.
Hi there, @Dhumina! Please, send us a private message with your phone number, PIN code, MEID/IMEI number of the phone, ICCID/SIM card number and your current address to further investigate.