Follow these steps: -Click on the user name of the Social care agent. You will be taken to their profile. -Click the "Send this User a Private Message" located on the right hand side. -Type your message in the new window and click Send.
When I bought my Note 9, I did some research. You can unlocked the SM-N960U for Boost Mobile. https://youtu.be/ZFAcfTOvgdg. However the SM-N960UI can be activated with ALL carries WORLDWIDE. I bought the SM-N960UI from samsung.com Boost Mobile agents here don't really know anything, they kept telling that the Note 9 couldn't work on Boost Mobile.