Voice Mail Pending

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Accomplice

Voice Mail Pending

Every time I get a voice mail on my new Samsung Galaxy A20 phone it says voice mail pending. It won't release it until I restart the phone. How can I get this fixed?

14 REPLIES 14
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Agent

Re: Voice Mail Pending

Hello, EdinDetroit! Thank you for reaching out to us here. We'd be happy to help, but we could use more info. Do you mean that you cannot access your voicemail until you restart the phone?

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Accomplice

Re: Voice Mail Pending

Yes it just says voice mail pending and it doesn't download the voice mail. I let it go for a day once and it didn't download. Once I restarted the phone there it was.
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Agent

Re: Voice Mail Pending

Were you able to download the voicemail? 

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Accomplice

Re: Voice Mail Pending

After the restart yes.
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Agent

Re: Voice Mail Pending

Please let us know if you're still experiencing issues. 

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Accomplice

Re: Voice Mail Pending

As I stated in my first post this happens every time I get a new voice mail. Every single time. So yes I am still experiencing issues.
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Re: Voice Mail Pending

We understand. If you try to turn the phone airplane mode on and off instead of restarting the phone, do you get the voicemail that is pending? We ask this because we are trying to determine if the issue is with the voicemail app on your phone.

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Re: Voice Mail Pending

We understand. If you try to turn the phone airplane mode on and off instead of restarting the phone, do you get the voicemail that is pending? We ask this because 

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Accomplice

Re: Voice Mail Pending

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