Unlocking My Phone HELP


Unlocking My Phone HELP

I need to unlock my S8. I have already tried calling customer service but there is no option to speak to a real representative to unlock the phone. Whenever I call, I end up being put in a huge loop on the system options that leads nowhere. I am already aware of the requirements for unlocking and I meet all requirements.  I would appreciate any help in getting my phone unlocked ASAP. Thank you.


Hi there! Boost Mobile will assist with unlocking a device under the following circumstances:

  • The device is SIM unlock capable
  • The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked
  • The device has been active on the associated account for at least 12 months
  • The associated account is active and in good standing

If you believe you meet the above requirements and would like to request that your DSU-capable device be unlocked, send us a private message with your phone number, PIN code, MEID/MEI number of the phone, and your email address to further assist you. You can get more information here at https://boost.co/2Du6YrN.