I need to unlock my S8. I have already tried calling customer service but there is no option to speak to a real representative to unlock the phone. Whenever I call, I end up being put in a huge loop on the system options that leads nowhere. I am already aware of the requirements for unlocking and I meet all requirements. I would appreciate any help in getting my phone unlocked ASAP. Thank you.
Hi there! Boost Mobile will assist with unlocking a device under the following circumstances:
The device is SIM unlock capable
The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked
The device has been active on the associated account for at least 12 months
The associated account is active and in good standing
If you believe you meet the above requirements and would like to request that your DSU-capable device be unlocked, send us a private message with your phone number, PIN code, MEID/MEI number of the phone, and your email address to further assist you. You can get more information here at https://boost.co/2Du6YrN.