Solved! Go to Solution.
I purchased an unlocked S20 5G from Best Buy, was told it was compatible with Boost Mobile and when I called to activate the phone based on "IEM" number I was told that it couldn't be activated. So I had to return the phone. Now I have to shop a new provider as Boost is sold out of S20 phone and only carries black. I prefer a n alternate color (blue). Sorry Boost but because you are incompatible with unlocked versions of this phone you will lose my business.
Good day @Trish60. We apologize for the inconvenience. Thanks for the detailed feedback! We’ll be sure to pass it on. Let us know, if you have any other questions or concerns.