Trying to swap my Boost plan over to a phone I just recieved

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Trying to swap my Boost plan over to a phone I just recieved

Recently recieved a phone from my store's lost and found. It was unclaimed for one year, so it was available. Phone was apparently on Sprint and is sim locked. When attempting to transfer my boost account to the phone (Galaxy S7), I recieve the message "Phone not eligible for swap"

What are my options here? Please help, thank you!
1 REPLY
Agent

Re: Trying to swap my Boost plan over to a phone I just recieved

Hello, @Saintsinner86. Thanks for reaching out to us. We've received and replied your private message. Please, check it and send us the information requested. We'll be waiting for your response.