Hello all, hopefully somebody can help me! The phone I currently have is a tad worn down and I was in need of a replacement. I tried to purchase a Galaxy A20 off the website, but my payment just wasn't going through, so I had to buy an unlocked version of the same phone from elsewhere. I'm trying to swap my current device, but I keep getting the "This device is not eligible to swap" message.
Hello OfficerBooty! We would like to look into this for you. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".