I have a Samsung A20 thru Boost. I've recently switched to a different provider, and I no longer need my A20. I want to switch the phone over to my friends account, with his own number. When I type in the IMEI number, it says the device is not eligible for swap. Any ideas folks? Thanks!
Hi there! If you didn't port your number over, the account might still be open, in which case the phone would need to be freed by cancelling the account. Feel free to send us a private message so we may help with that.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.