Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Community Manager

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

The next step would be to clear the cache partition on the device.

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the device logo screen displays, release only the Power key
  4. When the Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times key to highlight 'wipe cache partition.'
  6. Press the Power key to select.
  7. Press the Volume down key to highlight 'yes' an press the Power key to select.
  8. When the wipe cache partition is complete, the 'Reboot system now' is highlighted.
  9. Press the Power key to restart the device.
Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Will I lose anything in my phone by doing this, other than the cache?
Community Manager

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

You will not lose anything.

 


@NascarHhotttee wrote:
Will I lose anything in my phone by doing this, other than the cache?

 

Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Okay, I did this awhile back and so far it has helped tremendously. Hope it lasts!!
Community Manager

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

COOLIO!!!

 


@NascarHhotttee wrote:
Okay, I did this awhile back and so far it has helped tremendously. Hope it lasts!!

 

Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

I just got my phone working correctly and now another update??
Community Manager

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Yup!  Bug fixes, Wireless Emergency Alerts 2.0 and the October Android Security patch.

 


@NascarHhotttee wrote:
I just got my phone working correctly and now another update??

 

Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Welp, gone an fun it again..😖 Did the update and wham, back to draining my battery...I updated apps, went back and deleted phone cache.. still I'm plugged up constantly again!! Oh why did I do the update? I knew better..geesh
Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

And on top of this problem, my Boost Zone is gone from my phone again!!