Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Community Manager

Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Samsung - Galaxy J7 Refine (SM-737P) 

 

Software Version: J737PVPS3ASC2
Release Date: 4/12/2019
Method: Available OTA


Fixes:

 

Android security patch level through April 2019

18 REPLIES 18
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Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Ever since I did my update, my phone is constantly dropping calls, warbling while talking, texts are not going thru or receiving until I power cycle my phone. Have not had 3G service since then. I waited until sat aug 16th to do the update because I knew I would have a problem with my phone. Very frustrated with Boost. Seems to have gone downhill in the last year!
Agent

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Hi there, NascarHhotttee. Thanks for contacting us. We're sorry for the inconvenience with the service. 

 

Please, send us a private message with the address to check the coverage. 

Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

 EW 124 Seminole,Ok. You guys did this back in June because of no service. Nothing has helped. I'm frustrated because I can not use my wireless printer at all and I was able to before the update. Nothing has worked correctly since then!!

Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Sorry forgot complete address
 EW 124 Rd Seminole,OK 74868

Agent

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Hello, @NascarHhotttee. Please don't share your address in public, send us a PM instead. You can send a private message by clicking on my name, then selecting the message option from the profile page.

Community Manager

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

@NascarHhotttee there was an issue with the internet backhaul provided by SuddenLink.  They should be working on it today 9/6 and then they have follow up maintenance on 9/18.  I'm a fellow Oklahoman, so I will make sure they will get you back to normal.  Maintenance should be completed this evening.

Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Okay, I did the update and now my battery drains down faster than before the first update! I turn off my location, my internet, and open programs all the time! I regret doing any of these updates. I can not stayed plugged in just to use my phone and buying a new one isnt in my budget! 😞
Community Manager

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

Go to the app store and make sure all the apps are updated.  Usually the number one cause of battery drain after an update.  Open Google Play Store -tap the 3 lines in the upper left - tap My apps and games - Tap Update app.

 


@NascarHhotttee wrote:
Okay, I did the update and now my battery drains down faster than before the first update! I turn off my location, my internet, and open programs all the time! I regret doing any of these updates. I can not stayed plugged in just to use my phone and buying a new one isnt in my budget! 😞

 

Accomplice

Re: Software Update: Samsung Galaxy J7 Refine (SM-J737P) 4/12/2019

I always keep my apps updated. So that is not the reason. Ive been with Boost almost 3 years now and i have never had problems like this. I wish i could undo the software update! This no changing out battery phone is crazy!