Software Update: Samsung Galaxy A6 (SM-A600P) 4/15/2019

Community Manager

Software Update: Samsung Galaxy A6 (SM-A600P) 4/15/2019

Samsung - Galaxy A6 (SM-A600P)

Software Version: A600PVPU2BSC8
Release Date: 4/15/2019
Method: Available OTA


Fixes:

 

Update to Android Pie

Android security patch level through April 2019

Bug fixes

2 REPLIES 2
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Enthusiast

Re: Software Update: Samsung Galaxy A6 (SM-A600P) 4/15/2019

Hi, when I got my A6 it worked fine and when it updated it has lost the ability to stay connected to my car, fitbit or any bluetooth device. This is very frustrating as I got this phone and still owe 249.00 on it. What can I do because I need to rely on my hands free device, I hope some one can help with a solution.
Thank you
Tmitchell
Community Manager

Re: Software Update: Samsung Galaxy A6 (SM-A600P) 4/15/2019

This appears to be a common issue with this device.  Sometimes you can get it to work by resetting network settings.  Go to  Settings -  General Management  -  Tap Reset and choose Reset Network Settings.  Then go back to Bluetooth settings and turn on again.

 


@Tmitchell14 wrote:
Hi, when I got my A6 it worked fine and when it updated it has lost the ability to stay connected to my car, fitbit or any bluetooth device. This is very frustrating as I got this phone and still owe 249.00 on it. What can I do because I need to rely on my hands free device, I hope some one can help with a solution.
Thank you
Tmitchell