I bought a completely unlocked galaxy a6 from Best Buy. . When the IMEI number is put in, it says this device isn’t compatible. Yet you sale the same phone on ur page. I have tried to call customer support and now t able to get through
We understand your concern, but unfortunately, if the phone shows as not eligible on the website we cannot activate it. We can check the MEID to confirm if it is eligible if you send us a private message with the information @Jennifer0279.