I have a Samsung J7 Refine, suddenly stopped working around the end of March. I see that multiple people have had this issue, but does anyone know a fix? Do I have to take it in and pay to have it repaired? Or can someone walk me through a fix here?
Hello, AlrightieThen. Thank you for bringing this to our attention. We'd love to assist you today. How often does this happen? Are you getting a specific error message when the issue occurs?
We'll be looking forward to your reply!
I've been unable to make anything but Emergency Calls since the beginning of April/end of March. I've tried removing and re-inserting the SIM card, the hands free activation, etc. It said the hands free activation worked, but still no service.
Hey @AlrightieThen. We'll do our best to resolve this in a timely manner. Would you please be so kind to send us a Private Message, so we can further assist you?
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