Samsung J7 Refine

Newbie

Samsung J7 Refine

Hi, just received my phone and only have one bar at home. All my other Boost phones have worked perfectly. I have to turn my phone off and on again to get 2 bars for a minute so my received calls/texts come through.
4 REPLIES 4
Agent

Re: Samsung J7 Refine

Hello, @Crittle. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

Accomplice

Re: Samsung J7 Refine

Having the same issue and have contacted boost multiple times and nothing has worked
Accomplice

Re: Samsung J7 Refine

Same issue. Boost says it's the phone. I had it looked at by Samsung, they said it's the Boost service having an issue with this model phone.
Accomplice

Re: Samsung J7 Refine

Me too. Their customer service is awful. Getting out asap.