Samsung J3 Emerge - texts not sending, calls dicey

Groupie

Samsung J3 Emerge - texts not sending, calls dicey

I continue to receive "message failed to send (425)" errors on nearly half of outgoing texts.

I have already:
- restarted phone
- cleared data and cache of messages app.
- updated Profile
- updated PRL
- performed a soft reset

My daughter has the same phone with same issue. Atop that I have had some spotty calls where every 4th word someone speaks cuts out like a record player skipping.

Redding & Ridgeview Rd 43221
3 REPLIES 3
Groupie

Re: Samsung J3 Emerge - texts not sending, calls dicey

"Message not sent, message saved. Try again later. 425"

I can hit resend & it goes right through. Extreme nuisance however.
Agent

Re: Samsung J3 Emerge - texts not sending, calls dicey

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Enthusiast

Re: Samsung J3 Emerge - texts not sending, calls dicey

Amazing how I have this issue with my LG Tribute HD as well in Ohio and intermittently in South Florida, NC, SC, everywhere I go on the Sprint network. In addition to that, over the past few weeks, outgoing calls says attempting then call ended. I did all the updating and resetting as you have done over and over again. Numerous calls to tech support and still no solution.