Hi, alex0694. Thanks for contacting us. You can activate the device using the activation tool on our website. https://activate.boostmobile.com/primary/activations-home?intnav=UtilNav:Activate
i had just read you people don't have the right sim and its not working i bought an unlocked phone and that did not go trough also had a sprint phone and still was not compatible.... it is frustrating......
Hi, alex0694! Thanks for contacting us. We are able to activate the Samsung Galaxy S10+ open market version purchased from Samsung only. If the phone comes from a different service provider, even if it is from Sprint it will no work on our network. For more details, please check the Bring Your Own eligibility check tool on our website. https://activate.boostmobile.com/bring-your-phone?intnav=TopNav:Phones:BringYourPhone
Hey there, JamesEddy2013! That's correct the compatible model is the factory unlocked/Open Market version that is sold directly from Samsung.