I just bought a new Galaxy A10e from walmart and tried to set it up online with a new number and as a new customer. It give me the authentication error when i try. I dont understand how a phone purchased with your logo slapped all over it cant be activated because it is locked by sprint. Please help?
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im glad im not crazy.. i got a A10e last month and i tried 15 times to have it activated.. but i got it online from a place and every time.. just when its about to have everything confirmed and set up.. just before it gets activated... it come up with the error that says " something did not go as smoothly as we expected please try again " but they never explain what it is that went wrong.. they wanna play mind games... i dont do that...and i hate that.. and after all the reported messages i still have never .. well i have had one guy try to help but that did nothing either.. he sent me the virgin mobile phone website.. i dont know why but the boost is what mine is supposed to be wont do anything but it is a sprint boost so i went to that website and tried to activate it from there... they said that i did not make the first paym,ent yet.. well duh.. its not activated yet... so i was going to try with them but forget that.... the cheapest plan they have is i think $80.00 a month... not doing that when i can get it for $35 a month supposedly from the boost website.. otherwise i will figure out a way and which should work