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Samsumg J3 emerge Unlock request

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Promoter

Samsumg J3 emerge Unlock request

Hello community

I recently upgrade it to a new phone and I called customer care to request the unlock code for my previous device Samsung J3 emerge, the rep checked the status of my account and said my device is eligible to be unlocked and that I should be receving the codes on my email within 48hrs, it has been now more than 5 days and still no response, can anybody here bring support?????????

7 REPLIES 7
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Agent

Re: Samsumg J3 emerge Unlock request

Hi, 3s3cruz! We’ll be happy to assist. Can you private message us the details so we can work through this. 

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Enthusiast

Re: Samsumg J3 emerge Unlock request

Hello community, I used a 4 digit pin to lock my J3 Emerge , took a nap, woke up and now4 digit pin does NOT WORK. .. PLEASE HELP..
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Agent

Re: Samsumg J3 emerge Unlock request

Hi, Bjtodd. If the numeric security code on the device does not work, you'll have to perform a master reset via hardware. Here http://devicehelp.boostmobile.com/?intnav=TopNav:Support:DeviceSupport you can select the device to find the steps.

Enthusiast

Re: Samsumg J3 emerge Unlock request

Buen dia, quiero desbloquear dos telefonos ihone 6 los cuales tuve contrato por un año, pero ya me quiero cambiar de compañia

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Groupie

Re: Samsumg J3 emerge Unlock request

please i was in Houston for vacation in November 2017 but now I am in Nigeria and i need to use the phone for my local  line

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Agent

Re: Samsumg J3 emerge Unlock request

Hi there! We're happy to assist you. Do you mean that you want to use your phone in Nigeria? Is your phone unlocked? If it isn't, there are a few requirements that need to be met. ~AmyM25

~AmyM25
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Groupie

Re: Samsumg J3 emerge Unlock request

yes Amy. I want to use it in nigeria. But it is locked to a sprint UICC though it was bought from boost and work on boost network. thanks