S7 Edge, factory unlocked, stuck on at&T Logo on every restart

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S7 Edge, factory unlocked, stuck on at&T Logo on every restart

Hi,

Looked around the sub but can't find an answer to what I'm getting since for most this seems to be a one time thing. Also, not sure if I should ask this here, point me in the right direction if it's the wrong sub.

So, I bought an unlocked, supposedly, new S7 Edge. Ever since I first restarted it's been getting stuck on boot up. First time around it was stuck on the padlock screen as if it were decrypting but stayed there until I did a full factory reset. Once I removed that every time I restart it gets stuck on the AT&T logo. I haven't been able to restart it once without having to do a full factory reset. Is there anything I can do to fix this without flashing the phone?

Thanks for any help.

1 REPLY 1
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Agent

Hello, Alexsebastian! Thanks for reaching out to us here. Definitely want to look into this for you. Have you activated the phone on Boost?