Recentlt migrated to Boost from Virgin, phone is re-locked.

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Newbie

Recentlt migrated to Boost from Virgin, phone is re-locked.

My Virgin Galaxy S7 was unlocked two months ago so I could use a SIM card from a Canadian carrier while in Canada. I just crossed the border again only to find my phone's been relocked. I REALLY need this fixed ASAP.
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Agent

Hi there mwalsh_01. Thanks for contacting us. We'll be happy to help. 

 

Please, send us a private message with the phone number and PIN to check the account.