Interesting. How about we take a closer look at this? Call 1-844-834-5579 between the hours of 6:00a.m CT and 11:00p.m. CT to submit a claim under this Limited Warranty. Upon acceptance of your claim, you will receive instructions on how to ship your Pre-Owned Phone for replacement exchange.
Can you please send me a private message with your phone number, PIN and the DEC of the device you will like active?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".