Pre-owned Samsung S8 Plus battery drain

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Pre-owned Samsung S8 Plus battery drain

I recently purchased a pre owned Galaxy S8 Plus from the Boost site. The battery is draining very fast! I have done everything to fix the problem to no avail. No apps seem to be using battery. It goes down 10% in a half hour. I have my battery set to med power saving. Could the battery be defective and if so can I get e replacement phone?
5 REPLIES 5

Re: Pre-owned Samsung S8 Plus battery drain

Interesting. How about we take a closer look at this? Call 1-844-834-5579 between the hours of 6:00a.m CT and 11:00p.m. CT to submit a claim under this Limited Warranty. Upon acceptance of your claim, you will receive instructions on how to ship your Pre-Owned Phone for replacement exchange. 

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Re: Pre-owned Samsung S8 Plus battery drain

Can i reactivate my old phone until my replacement phone arrives?

Re: Pre-owned Samsung S8 Plus battery drain

For sure, Hoop! Do you need assistance doing that?

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Re: Pre-owned Samsung S8 Plus battery drain

Sure, that would be great!

Re: Pre-owned Samsung S8 Plus battery drain

Can you please send me a private message with your phone number, PIN and the DEC of the device you will like active? 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".