Phone network unlock

[Erikmagnuson320]

I had my phone for a little under 365 days. The screen shattered and so insurance swapped out the phone. Now boost is saying that I have to wait another year now on my replacement phone! They gotta be wrong right? I mean it's kind of crazy

[jalopez81]

Hi there, Erikmagnuson320. Thanks for contacting us. 

Whenever your phone gets lost/stolen you can contact the insurance to get it replaced. No need to wait 365 days.

[Erikmagnuson320]

the problem is now though that they won't network unlock it I was trying to switch carriers and they say I have to start over at my 365 days

[MarcosG]

Hey there! We'll do our very best to help. Please send us a private message by clicking on my name, then selecting the option that says "Send this user a private message".