I have spent HOURS on the phone talking to representatives from BOOST MOBILE and SAMSUNG and know one knows how to resolve this issue!
We are so sorry for this experience. Please give us the opportunity to change it for you! Send me a Private Message with your phone number and PIN.
Hello, @Bbrister29. Thank you for stopping by. For security reasons we recommend the customer not to share their personal information. Could you please delete the public post and send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.