Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Not receiving text messages

Go to solution
Highlighted

Re: Not receiving text messages

Hi I'm having the same problem with my preowned s8+
Highlighted
Newbie

Re: Not receiving text messages

I. Want to control the hours and days my daughter is getting text messages. How can I accomplish this.
Highlighted
Enthusiast

Re: Not receiving text messages

I have spent HOURS on the phone talking to representatives from BOOST MOBILE and SAMSUNG and know one knows how to resolve this issue! 

Highlighted
Agent

Re: Not receiving text messages

We are so sorry for this experience. Please give us the opportunity to change it for you! Send me a Private Message with your phone number and PIN. 

Highlighted
Enthusiast

Re: Not receiving text messages

how do I send you a private message?

Highlighted
Agent

Re: Not receiving text messages

To send a Private Message, please click on my name this will take you to my profile. You'll see the option to send a message there. 

Highlighted
Groupie

Re: Not receiving text messages

I can't receive any text messages

Agent

Re: Not receiving text messages

Hello, @Bbrister29. Thank you for stopping by. For security reasons we recommend the customer not to share their personal information. Could you please delete the public post and send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help.  -Kira_M. 

Highlighted
Newbie

Re: Not receiving text messages

My fiances phone will not receive messages an I have tried everything
Highlighted
Agent

Re: Not receiving text messages

Hello, Kaylene! Thank you for contacting us. We apologize for any inconvenience. We'd love to help! Can you send us a private message with the phone number and PIN to verify the account?