No Sound on IPhone 8 Plus

Accomplice

No Sound on IPhone 8 Plus

Hello,

 

I upgraded from an android phone to iPhone 8 plus yesterday. I activated the iPhone online and everything went well except for I don't hear my phone rings or hear text message alerts. I am receiving calls and text messages. When a call or text message comes in, all I hear is the phone vibrates and the volume is turn up high. When I go to the settings, sounds & haptics to turn up the ringtone high. I choose a different ringtone and text tone. I click on the one I want and I hear the sound loud and clear. I don't know what else to do. Please help.

LizzyPoo70
5 REPLIES 5

Re: No Sound on IPhone 8 Plus

No worries! We can definitely help you out with that, LizzyPoo70. Please follow the instructions here 

Accomplice

Re: No Sound on IPhone 8 Plus

When I try to click on the link you provided, it took me to a page that cannot be found.
LizzyPoo70
Highlighted

Re: No Sound on IPhone 8 Plus

Accomplice

Re: No Sound on IPhone 8 Plus

Thank you so much for your help . The introductions you provided worked.
LizzyPoo70

Re: No Sound on IPhone 8 Plus

That’s so good to hear!