Hello there Chrisjpowell. Let us look into this for you. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number. Also, tell us more about the issue with the cahrging.
Annoying of dropping LTE connection on Samsung galaxy S8 after firmware updated? Due to this reason, you’ll not connect to a 4G LTE mobile data in your galaxy S8 plus devices. Also facing problem to browse internet and lower quality calls on your Samsung S8 devices. When update firmware on Samsung galaxy S8, it will fixes critical bugs and improves performance & stability of your galaxy S8. Steps to fix no LTE connection after update Galaxy S8 and galaxy S8 plus.