No 4G LTE after software update

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Promoter

No 4G LTE after software update

Samsung Galaxy S8 the last software update to android 9 left me without 4G LTE connection, all i get now is 3G, I already updated the profile ##72786# and still running on 3G. Anybody out there with the zame problem?
16 REPLIES 16
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Groupie

I'm having the same problem shortly after my update. My data Connection bounces around from LTE to nothing at all and also 3G. It does that about every 5 or 10 minutes and i constantly have to restart my phone then turn Airplane mode on then off until it comes back on. Also when i have LTE it'll say can't connect to server or server not resounding. It's very frustrating
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Agent

Hey there! We're sorry for the inconvenience. We'd be happy to help you. Have you tried do the ##72786# troubleshooting? 

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Groupie

Yes I've tried that 3 different times, several times I've updated my profile and prl and done a master reset with no luck
Groupie

Yes I've tried that 3 different times, several times I've updated my profile and prl and done a master reset with no luck
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Accomplice

Which Android 9 build do you have? DSC1 or DSD3? When did you updated like a month ago or recently? I had the same issue with build DSC1 but the new update DSD3 which came out this passed weekend fixed the issue.
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Groupie

I have the same problem, and sometimes don't even have 3G. Only way to fix it is to restart my phone, which I now have to do 4-5 times/ day.
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Agent

Hello DB87. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.

 

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