New Phone - Device does not appear to be eligible for activation.

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Groupie

New Phone - Device does not appear to be eligible for activation.

I've gotten the 'device does not appear to be eligible' and also 'unable to swap' messages on an unlocked galaxy s8+ that came directly from Samsung. is there any way to fix this?? when I attempt the same imei for a bring your own phone plan it says 'great news, you're eligible'???
4 REPLIES 4
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Agent

Re: New Phone - Device does not appear to be eligible for activation.

Hey there! I'd be happy to help you. Please send me a Private Message with the MEID so I can verify it. 

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Groupie

Re: New Phone - Device does not appear to be eligible for activation.

I am having the same issue

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Groupie

Re: New Phone - Device does not appear to be eligible for activation.

I am having the same issue

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Agent

Re: New Phone - Device does not appear to be eligible for activation.

Sorry to hear that, @nkwarfield. Please send us a private message so that we can check.