i just got my S10 "unlocked" i brought from Samsung directly and now Boost saying thry cant activate. I specifically told them that its unlocked. what a service
Hi there! You should be able to activate the unlocked Samsung Galaxy S10 bought directly from Samsung. You just need to visit your nearest Boost Mobile store to purchase a compatible SIM card, or use the eligibility checker here at https://activate.boostmobile.com/bring-your-phone.
It is always our pleasure to assist you. If you have any additional questions or concerns, please let us know.
@popyskillz At first they told me the same thing man. I tried to phone swap online it wouldn't let me, Boost kept saying my unlocked phone was not compatible, then I tried to do it through the Boost community with an "adviser" and again they said my phone was not compatible. I even went to a Boost Mobile store and they couldn't help me. I had to call the Boost 1-800 number and speak to an agent to get my phone working, It was very frustrating but ultimately I got my unlocked S10+ working on Boost Mobile and it's awesome!
@caddzooks I ordered my S10+ unlocked, but then you have to get a new SIM card. If you get the Sprint version the SIM card is already included with the phone. I would order the Sprint version because it saves you the hassle of getting a new SIM card which could be hard to come by depending on where you live or ordering one online,