Locked myself out of S8 - IMEI number?

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Groupie

Locked myself out of S8 - IMEI number?

I purchased and activated my S8 about a week ago, just before leaving on an international work trip that I'm still on. I've just been using it to check email and such via wifi while I'm in Europe. However, I have completely forgotten my new lock pattern on the phone,  so I can't get into it. I've heard that if I register the device with Samsung they can remotely unlock it. Unfortunately I can't register the device with Samsung because I don't have the IMEI number. I don't have any of my phone packaging with me and I can't get the number off the device because it is locked. You can see why I'm pulling out my hair. So, my questions:

 

1. Can Boost do a remote / network unlock, or do I need to go through Samsung for that?

2. Can a Boost representative provide me with my IMEI number so I can register with Samsung?

 

Thank you very much!

1 REPLY 1
Enthusiast

Re: Locked myself out of S8 - IMEI number?

Boost will not have access to unlock your phone for you. But if you call one of their locations with your phone number and 4 digit pin they can give you the imei number