Issues unlocking a Galaxy S8 that has met all of boost requirements

Newbie

Issues unlocking a Galaxy S8 that has met all of boost requirements

I have called and talked to boost several times- i have met the requirements to unlock my phone, they say they have either unlocked it or it is already unlocked- when i go to the phone is still says this phone is locked to SPRINT sims only.  i have even reached out to Sprint to see if they can help but they say because it is a Boost phone that i have to deal with them.  Can anyone offer me help or a way to get Boost to help me resolve? 

1 REPLY 1
Agent

Re: Issues unlocking a Galaxy S8 that has met all of boost requirements

Hi there! I'm sorry for the bad experience. I'd be happy to help you. Please send me a Private Message with the phone number, PIN and the device IMEI/MEID.