Yesterday I updated my phone and for like 12 hours it has been trying to connect with the Sprint server or something. Now, it shows the message that the sim card is invalid. I literally just updated my phone and didn't do anything else. Any help is appreciated.
(Location: Plymouth, MA, 02360. I had full service yesterday)
Good morning, rbrodin! We truly apologize for that situation!
To further assist you, please send us a private message including:
- Your phone number.
- Your account's PIN.
- The ICC ID from the SIM you want to activate.
To send us a private message, just click on the agent's username (Hozuki_Robert in this case) and then look for the option that says "Send this user a private message".
We'll be happy to assist you!