Ineligible phone

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Groupie

Ineligible phone

I recently got a J7 Perx from a friend and now that I have figured it , it was time to swap with my old phone.

It is saying that my J7 is ineligible for the swap.

Can someone help? Please 

  

 
1 REPLY 1
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Agent

Hi there, @tippamidik! Is that J7 Perx a Boost Mobile device? Please, send us a private message with your phone number, PIN code, MEID/IMEI number of the phone, and the ICCID/SIM card number to further investigate.